Second complaint without assistance : Refund plea

This is the second complaint over the same refund issue without any assistance. Cell C stole my money and refuse to refund it back. The payment of the account invoice that was due on the 29th February 2016 was duplicated intentionally to rob me. I paid per EasyPay at Shoprite but Cell C also debited my bank account *******ly for the same invoice and insists on keeping the loot.<br> <br> On the 06th March I lodged a complaint on HelloPeter.com/website to report this ******** activity. Cell C consultant contacted me on the 07th March 2016 and proposed that Cell C keep the money paid in excess for the next invoice that is only due on the 31st March 2016. I refused on the basis that the next invoice will only be paid when it is due on the 31st March 2016. It is against the terms of conditions of the contract to be made to pay two instalments even when the account is not in arrears.<br> <br> It is against sound accounting principles to raid the customer's account and refuse to refund when requested to do so. <br> <br> The Cell C consultant promised to pay the ****** money back but after a week nothing has ever been paid back in my account.<br> Pay back the money. Pay back the money in my bank account please.