1 reviews | Active since Feb 2015
Second Complaint - unsolicited calls, hung up on
Dear Cell C,<br> <br> We are again received unsolicited calls from your company. Most recently the rep who called informed me that regardless of requesting that these calls stop, if I had ever ticked a box on an application form where I've selected yes for being contacted by other service providers, I will receive these calls forEVER. I said I usually don't tick those boxes, so perhaps she could show me where that occurred? I said what she said sounds a lot like harassment and requested to be transferred to a manager. At which point the rep hung up and I was directed to a survey on how likely I am to recommend Cell C to friends and family. <br> <br> If this is the way you treat customers, and indeed what your stance is on unsolicited sales calls, I'm not interested in remaining a Cell C customer and will be taking my business elsewhere. Disgusting service yet again.
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you and assist.
Regards
Cell C | PN
