RM
Reabetswe M

1 reviews | Active since Apr 2016

04 Apr 2023, 14:18

Scavengers

I was advised in order to cancel debit order I should make a cash payment 5-10 days earlier and the debit order would be canceled. For more than 3 years I've been making an eft payment and never had to worry about debit until last month when I received a message that there was a reserval though i made my payment just because one of my contracts is coming to an end and I don't want to upgrade now all of a sudden Cell C puts their dirty hands into my account and even lie that the account is closed. I'm disgusted by Cell C and once my contracts end I will never come an inch close to Cell c.

0
Replies (11)
RM
Reabetswe M's update05 Apr 2023, 12:37
Reviewer Update
Good day

I've sent the email and there's no reply
RM
Reabetswe M's update05 Apr 2023, 13:01
Reviewer Update
I sent it yesterday at 17:41 from ***
Cell C
Cell C's reply05 Apr 2023, 13:57
Official
Good day Reabetswe,

We have received your proof of payment and escalated the matter to our Team for further assistance.

Regards,
^TN
RM
Reabetswe M's update05 Apr 2023, 15:45
Reviewer Update
I paid on time so those penalty fees on all my contracts should be reversed. I paid on the 20th and my bank account wasn't supposed to be debited in the first place because it's been over 2 years making cash payments
RM
Reabetswe M's update08 Apr 2023, 12:00
Reviewer Update
Good Day

I'm still awaiting to be contact
RM
Reabetswe M's update08 Apr 2023, 12:00
Reviewer Update
I'm still awaiting to be contacted
Cell C
Cell C's reply08 Apr 2023, 12:29
Official
Hi Reabetswe Moliki 

Our team attempted to get in touch with you, however you could not be reached.  Please provide an alternative number or a more convenient time that we can reach you.  ^MP 
RM
Reabetswe M's update08 Apr 2023, 12:36
Reviewer Update
My alternative number is ***
RM
Reabetswe M's update08 Apr 2023, 12:36
Reviewer Update
But I'm always reachable on my primary number ***
Cell C
Cell C's reply08 Apr 2023, 18:02
Official
Our team will be in touch. 

^MP 
Cell C
Cell C's reply08 Apr 2023, 18:06
Official
Our team will contact you to assist. 

^MP