AZ
Amanda Z

1 reviews | Active since Jan 2022

29 Jan 2022, 10:06

******** with hidden fees

Guys… When you have the time. DO NOT, I repeat REFRAIN from taking a contract with Cell C 🤬 they are ******** and will leave you broke.

I am currently having the worst experience with them whereas I made a lump sum payment to them for my devices last year, today I’m being told that it was just a commitment fee I still owe them just as much 😳

My one device was left with R4169,75 and the other with R356,81. I made a payment of R3506 on behalf of the devices. This month I get my statement and it says I owe R2886,75 on the device 🤔

Is it not me asking why wasn’t it subtracted from the onset on my device and they carry on debiting the “services” instead??? No one can attest to it and I did call in moment I made the 3K payment and the guy told me I had a deficit of R1020 to close off my contracts. I advised that they debit it from me the next month. Of which they didn’t, now I must pay MORE money to CellC than I actually signed up for initially 😳

How TF does that work?? I am so ****ed off. I told them that they either fix their bull**** or they just blacklist me because I won’t pay an additional 2.8K after making so much payments🤔 On top of that I got debited R300 and something this month. Like ***???

That only means that instead of paying the initial 7K for the device, I’m going to be paying 10K mos 😂🤬 Angeke shem not me being ****med and expecting to keep quiet and just accepting to pay. I’d rather be blacklisted at this point. I won’t pay for hidden fees.

I mean when I made the 3,5K payment. Why wasn’t it subtracted from the 4.1K? ********!! ******** I tell you!!

0
Replies (1)
Cell C
Cell C's reply29 Jan 2022, 16:28
Official
Hi Amanda Zikalala 

Thank you for contacting Cell C. 

We have received your query regarding the payments that you made. 

Our team will be in touch. 

Regards
^MP