ZZ
Zack Z

1 reviews | Active since Apr 2018

28 Feb 2019, 21:12

********, who do not want to terminate contracts that has ended

Do not ever take a contract with cell c, been paying for 2months after the contract has been cancelled and terminated. each time I ask why am I paying I am being told I haven't terminated despite having their SMS confirming the cancellation in January. I regret the day I fell into this trap

0
Replies (1)
Cell C
Cell C's reply01 Mar 2019, 09:17
Official
Good morning Zack

If you followed the correct cancellation process and you received a confirmation SMS regarding your cancellation then you should not be billed.

We will get someone to assist accordingly.

Regards
Cell C | PN