SS
Sanda S
1 reviews | Active since Jun 2022
21 Dec 2022, 05:27
******** stay away from cell c
I cancelled a new contract within 7days and I was told I will not be charged for cancellations.
To my surprise I wake up to a debit order of of 629 deducted, the phone was returned to warehouse collected by a courier company.
Why am I held liable for a device I don’t have.
I have not contract with you, make it make sense.
I will be despising the amount, I am not happy.
I will be all your social media pages about this issue.
Helpful (0)
Replies (5)0
Replies (5)SS
Sanda S's updateReviewer Update
21 Dec 2022, 11:23The phone was returned and there is a lady I spoke to, please check your call records.It was returned within the cooling off period.
SS
Sanda S's update21 Dec 2022, 11:23
Reviewer Update
The phone was returned and there is a lady I spoke to, please check your call records.It was returned within the cooling off period.
Cell C's replyOfficial
21 Dec 2022, 11:43 Dear Sanda,
We will look into it.
Regards
^TM
We will look into it.
Regards
^TM
Cell C's reply21 Dec 2022, 11:43
Official
Dear Sanda,
We will look into it.
Regards
^TM
We will look into it.
Regards
^TM
SS
Sanda S's updateReviewer Update
22 Dec 2022, 19:43Hi
One of your Agents called me today saying that my contract has been cancelled.
I requested to have this sent to me as confirmation, because I do not want to deal with this issue next month.
May I have proof via email or sms that I no longer have a contract with you guys.
One of your Agents called me today saying that my contract has been cancelled.
I requested to have this sent to me as confirmation, because I do not want to deal with this issue next month.
May I have proof via email or sms that I no longer have a contract with you guys.
SS
Sanda S's update22 Dec 2022, 19:43
Reviewer Update
Hi
One of your Agents called me today saying that my contract has been cancelled.
I requested to have this sent to me as confirmation, because I do not want to deal with this issue next month.
May I have proof via email or sms that I no longer have a contract with you guys.
One of your Agents called me today saying that my contract has been cancelled.
I requested to have this sent to me as confirmation, because I do not want to deal with this issue next month.
May I have proof via email or sms that I no longer have a contract with you guys.
Cell C's replyOfficial
22 Dec 2022, 21:10Good day Sanda
We will send your request to our Support team.
^NT
We will send your request to our Support team.
^NT
Cell C's reply22 Dec 2022, 21:10
Official
Good day Sanda
We will send your request to our Support team.
^NT
We will send your request to our Support team.
^NT
Cell C's replyOfficial
22 Dec 2022, 21:12Your request for a confirmation email has been escalated.
^MN
^MN
Cell C's reply22 Dec 2022, 21:12
Official
Your request for a confirmation email has been escalated.
^MN
^MN