RM
RICHARD M

1 reviews | Active since Mar 2015

23 Jul 2019, 08:45

****** ********, NO WONDER CELL C IS UNDER FINANCIAL WOES

Approximatley a week an half ago i receieved a call from this lady who was kind of bullying me to take up this new migration thing to which my premium was going to reduce from R297.42 to +- R230, i felt uncomfortable but this lady told me its for my own good as my monthly PREMIUM is going to be less and she assured me that she is not offering me a new contract and that my premium will not increase instead it will decrease, she was so phushy about the whole thing and when i questioned her she got upset and impatient and promised that she will send me an email with what we discussed and she never did, to my suprise my account was debited with R307.42 (R10 extra), what the hell is it for, please refund my money with immediate effect and debit the amount that i was promised by your flipping Agent from HELL, this is for the second time i lay complaint against Cell C becuase your service is pathetic to the core, your company is going down the drain and you are doing everything to optimise your revenue ****** *****s. Refund back my money or i will reverse it myself and pay you R230, I WANT THIS REFUND WITH IMMEDIATE EFFECT AND DONT GIVE ME FLIPPING EXCUSSESS, SICK AND TIRED OF YOUR SHANANIGANS...NXA

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Replies (2)
Cell C
Cell C's reply23 Jul 2019, 09:07
Official
Hi  RICHARD 

Thank you for bringing this to our attention. 

Please private message us a number that you receive a call from. 

We are not running this kind of promotion at the moment. 

^NT 

Cell C
Cell C's reply23 Jul 2019, 11:49
Official
 On 1 July 2019, Cell C will implement price adjustments on certain of our voice and mobile broadband plans. The adjustments affect the Pinnacle, MediaPlay (2018) and SmartData plans. We have considered the economic pressures facing consumers and have kept the increases as low as is possible – while ensuring we can be sustainable and continue offering customers great service and products. 

^NT