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I recently took a contract with Cell C. Now because of my financial state I can't keep money on my account until the arranged date of the debit order so as I soon as I receive my salary I make an EFT payment which obviously doesn't reflect immediately, now when they deduct the money on my account there's no funds and now I'm being charged penalty fee whereas I've already paid them. So I asked them to change my method of payment from debit order to cash payment and their response is they can't change it unless I'm retrenched it's their policy. Called them a numerous times but they still saying the same thing. It's frustrating