<p>I took out a new Cell C contract received the phone and was activated on Saturday. I was told there was a R3000 cash back on the contract immediately payable when the phone was activated. I got no cash back. When i phoned i got the answer that i can not receive the cash back because my bank statements are not stamped by the bank. *** ? This was never a condition when i signed up. This is a ****. Cell C is looking for a reason not to give you your cash back. I got a very rude agent who even dropped the phone in my ear. </p>
Thank you for bringing this matter to our attention. Apologies for the inconvenience caused.
This is not the norm or standard of service we want for our customers.
One of our team members will contact you and assist.
Regards
Cell C | DA
Best regards,
Thank you for bringing this matter to our attention. Apologies for the inconvenience caused.
This is not the norm or standard of service we want for our customers.
One of our team members will contact you and assist.
Regards
Cell C | DA
Best regards,
Skhumbuzo confirmed that he has contacted you and the matter is resolved.
Regards
Cell C | DA
Best regards,
Skhumbuzo confirmed that he has contacted you and the matter is resolved.
Regards
Cell C | DA
Best regards,
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