BP
Boitshepo P
1 reviews | Active since Sept 2009
09 Apr 2020, 22:00
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I have had a contract with cell c for 24 months, I tried canceling it on the 25 of March, I was advised to call after lockdown, I have been paying the same amount for 24months as it has a limit, after my call Im all of a sudden being charged extra. I asked for evidence but they can't provide y has my bill gone up all of a sudden. I want to cancel it immediately and I want a refund on the extra money I was debited
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Replies (1)Cell C's replyOfficial
10 Apr 2020, 09:28Good Morning Boitshepo
Thank you for making contact with Cell C regarding your account.
We've received your query via our escalation email address and it was escalated accordingly.
One of our support consultants will call you to assist.
^NS
Thank you for making contact with Cell C regarding your account.
We've received your query via our escalation email address and it was escalated accordingly.
One of our support consultants will call you to assist.
^NS
Cell C's reply10 Apr 2020, 09:28
Official
Good Morning Boitshepo
Thank you for making contact with Cell C regarding your account.
We've received your query via our escalation email address and it was escalated accordingly.
One of our support consultants will call you to assist.
^NS
Thank you for making contact with Cell C regarding your account.
We've received your query via our escalation email address and it was escalated accordingly.
One of our support consultants will call you to assist.
^NS
