BP
Boitshepo P

1 reviews | Active since Sept 2009

09 Apr 2020, 22:00

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I have had a contract with cell c for 24 months, I tried canceling it on the 25 of March, I was advised to call after lockdown, I have been paying the same amount for 24months as it has a limit, after my call Im all of a sudden being charged extra. I asked for evidence but they can't provide y has my bill gone up all of a sudden. I want to cancel it immediately and I want a refund on the extra money I was debited

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Replies (1)
Cell C
Cell C's reply10 Apr 2020, 09:28
Official
Good Morning Boitshepo 

Thank you for making contact with Cell C regarding your account. 

We've received your query via our escalation email address and it was escalated accordingly. 

One of our support consultants will call you to assist. 

^NS