****med by Cell C

My contract was coming up for renewal and I received a call from Thabo at the Cell C sales call centre. He explained the "best options for me" sold me an LTE contract. I reiterated my home address and gave Thabo my work address for delivery of the simcard. Little did I know that Thabo was selling me a dream. Fast forward to the end of my old contract, I was so excited to receive the sms to confirm a successful activation, but sadly my wi-fi router hasn't worked since. Why? because Cell C sold me an LTE-A data plan knowing full well that I do not have LTE-A network coverage at either of the addresses I gave them. Naturally, I want to cancel the contract because Cell-C failed to do their homework before selling me a dud contract. I called the cancellations department to cancel, and was given a mouthful by Trisha. According to Trisha, Cell C policy requires me to make 2 payments before I can cancel the contract. What am I paying for? I have been ****med and I am horrified by the sales tactics at Cell C .