SN
Siyabonga N
1 reviews | Active since Aug 2020
05 Dec 2021, 09:29
**** nd *****
I they do not deserve even 1 star, actually they deserve zero, ******** nd *****, i rated them here fer weeks back after that they acted as if they care, contacting me, i want record of my last conversation with your agent where she **** to me, she call me me on the 24.11.2021 18.50 call duration 3:30 minutes. She told me that you guys you are aware issue with HCF sim cards when you buy data it says your any time data will expire after 60 day's but on your system they expire in 30 days. She processed promising that after 48 hours of your investigation you return my data but still dololo. You thought I will give up on this matter? Helle no. Even that ussd you used i need to dail when i want data rol***** its does give me option for rol***** but instead it gives options to buy HCF data.
Helpful (0)
Replies (7)0
Replies (7)
Cell C's replyOfficial
06 Dec 2021, 14:20Good day Siyabonga
Thank you for contacting us.
It says up to 60 days. You can extend data validity for a further 30 days with Data Rol***** service. If you choose not to use the rol***** service, unused data will be forfeited. Dial *147# > My Account > Data Bundle Rol*****.
^NT
Thank you for contacting us.
It says up to 60 days. You can extend data validity for a further 30 days with Data Rol***** service. If you choose not to use the rol***** service, unused data will be forfeited. Dial *147# > My Account > Data Bundle Rol*****.
^NT
Best regards,
Cell C's reply06 Dec 2021, 14:20
Official
Good day Siyabonga
Thank you for contacting us.
It says up to 60 days. You can extend data validity for a further 30 days with Data Rol***** service. If you choose not to use the rol***** service, unused data will be forfeited. Dial *147# > My Account > Data Bundle Rol*****.
^NT
Thank you for contacting us.
It says up to 60 days. You can extend data validity for a further 30 days with Data Rol***** service. If you choose not to use the rol***** service, unused data will be forfeited. Dial *147# > My Account > Data Bundle Rol*****.
^NT
Best regards,
SN
Siyabonga N's updateReviewer Update
06 Dec 2021, 14:39So your agent was laying to me? I want that voice recording, pls send to me, my emails its ***.
SN
Siyabonga N's update06 Dec 2021, 14:39
Reviewer Update
So your agent was laying to me? I want that voice recording, pls send to me, my emails its ***.
SN
Siyabonga N's updateReviewer Update
06 Dec 2021, 14:45*109# and *147# does not give me any option to do data rol*****. There's any thing you guys benefit from lying to your client's?
SN
Siyabonga N's update06 Dec 2021, 14:45
Reviewer Update
*109# and *147# does not give me any option to do data rol*****. There's any thing you guys benefit from lying to your client's?
Cell C's replyOfficial
06 Dec 2021, 15:26The data Rol***** will be available 5 days before it expires.
^NT
^NT
Best regards,
Cell C's reply06 Dec 2021, 15:26
Official
The data Rol***** will be available 5 days before it expires.
^NT
^NT
Best regards,
SN
Siyabonga N's updateReviewer Update
06 Dec 2021, 18:59So why your agent **** to me? I spoke to her on the 24.11.2021, she told me that its an error nd you guy's aware of it. Can i hv that voice record. Send it to ***. I want to take this further
SN
Siyabonga N's update06 Dec 2021, 18:59
Reviewer Update
So why your agent **** to me? I spoke to her on the 24.11.2021, she told me that its an error nd you guy's aware of it. Can i hv that voice record. Send it to ***. I want to take this further
Cell C's replyOfficial
07 Dec 2021, 16:16Good day Siyabonga
When is your data expiring?
^NT
When is your data expiring?
^NT
Best regards,
Cell C's reply07 Dec 2021, 16:16
Official
Good day Siyabonga
When is your data expiring?
^NT
When is your data expiring?
^NT
Best regards,
SN
Siyabonga N's updateReviewer Update
07 Dec 2021, 17:33I bought it on the 25 but that's not an issue right now, why your agent **** to me
SN
Siyabonga N's update07 Dec 2021, 17:33
Reviewer Update
I bought it on the 25 but that's not an issue right now, why your agent **** to me