MN
Mbali N
1 reviews | Active since Jun 2022
31 Aug 2022, 09:28
**** BILLING
Yet another issue with cell c. Cell C you're ridiculous, after you agreed to cancel my contract with 30 days notice, now I'm getting a call from collections department saying there's an outstanding balance on my account, how possible is that coz last month you debited me more than what we agreed and that debit order ran very very late. Where is that outstanding balance coming from????
CELL C IS ****ING THEIR CLIENTS.
BE CAREFUL OF WHAT YOUR BILL IS. THEY ARE OVER CHARGING THEIR CLIENTS FOR NO REASON.
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
31 Aug 2022, 12:41Dear Mbali,
Thank you for writing to Cell C.
We have received your query regarding the billing/cancellation of your Cell C account.
Please respond via private reply with the Cell C/ID number in question so we can help.
^NZ
Thank you for writing to Cell C.
We have received your query regarding the billing/cancellation of your Cell C account.
Please respond via private reply with the Cell C/ID number in question so we can help.
^NZ
Best regards,
Cell C's reply31 Aug 2022, 12:41
Official
Dear Mbali,
Thank you for writing to Cell C.
We have received your query regarding the billing/cancellation of your Cell C account.
Please respond via private reply with the Cell C/ID number in question so we can help.
^NZ
Thank you for writing to Cell C.
We have received your query regarding the billing/cancellation of your Cell C account.
Please respond via private reply with the Cell C/ID number in question so we can help.
^NZ
Best regards,
MN
Mbali N's updateReviewer Update
31 Aug 2022, 13:29***
MN
Mbali N's update31 Aug 2022, 13:29
Reviewer Update
***
Cell C's replyOfficial
31 Aug 2022, 16:29Our records indicate that your contract is set to expire on 30/09/2022. The account is current, having no amounts in arrears. When did you receive the call?
^MP
^MP
Best regards,
Cell C's reply31 Aug 2022, 16:29
Official
Our records indicate that your contract is set to expire on 30/09/2022. The account is current, having no amounts in arrears. When did you receive the call?
^MP
^MP
Best regards,
MN
Mbali N's updateReviewer Update
31 Aug 2022, 17:10Monday Morning
MN
Mbali N's update31 Aug 2022, 17:10
Reviewer Update
Monday Morning
Cell C's replyOfficial
31 Aug 2022, 18:24Okay, however, as advised, this number *** doesn't reflect any amounts in arrears.
^MP
^MP
Best regards,
Cell C's reply31 Aug 2022, 18:24
Official
Okay, however, as advised, this number *** doesn't reflect any amounts in arrears.
^MP
^MP
Best regards,