MG
Morgan G
1 reviews | Active since Oct 2019
14 Nov 2022, 12:43
**** and rogues
I canceled a get more plan with cell c because they say up to 60 % discount but when I asked for quotes on appliances they sending me whatever specials the store already has. I then canceled. But then now my account is always getting debited n when no funds in its unpaid n my account is now on negative. Reference number given ***. I canceled 2 months ago then they say they had to debit because it takes 30 days to cancel so I must pay again then again they trying to debit. I have a cell phone also with them n now it's not getting paid because of getmore I have contacted the ombudsman because they are literally ******** me now I'm paying for something I canceled and they all play dumb like they illiterate
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
14 Nov 2022, 13:47Good day Morgan Govender, Thank you for contacting Cell C regarding the pending cancellation of the Get More service. Please receive our apologies for the unpleasant experience received, kindly note the matter has been escalated to our team to further assistance.
Regards, ^MN
Regards, ^MN
Best regards,
Cell C's reply14 Nov 2022, 13:47
Official
Good day Morgan Govender, Thank you for contacting Cell C regarding the pending cancellation of the Get More service. Please receive our apologies for the unpleasant experience received, kindly note the matter has been escalated to our team to further assistance.
Regards, ^MN
Regards, ^MN
Best regards,
MG
Morgan G's updateReviewer Update
14 Nov 2022, 14:04I contacted billing department I was informed today that I'm in areas because the sales rep told us one month free apparently I suppose to be double debited then I'm told that getmore was never canceled and I'm told that I'm paying every month penalty
Then if I cancel the cell c contract I'm in violation because it's right to be payoff for nothingness as I shake the tree n get money so even to cancel I will pay penalty I don't recommend cell c they will leave u without a cent total ****
N nothing is done about the sales people not telling you everything's it's the client's fault
Then if I cancel the cell c contract I'm in violation because it's right to be payoff for nothingness as I shake the tree n get money so even to cancel I will pay penalty I don't recommend cell c they will leave u without a cent total ****
N nothing is done about the sales people not telling you everything's it's the client's fault
MG
Morgan G's update14 Nov 2022, 14:04
Reviewer Update
I contacted billing department I was informed today that I'm in areas because the sales rep told us one month free apparently I suppose to be double debited then I'm told that getmore was never canceled and I'm told that I'm paying every month penalty
Then if I cancel the cell c contract I'm in violation because it's right to be payoff for nothingness as I shake the tree n get money so even to cancel I will pay penalty I don't recommend cell c they will leave u without a cent total ****
N nothing is done about the sales people not telling you everything's it's the client's fault
Then if I cancel the cell c contract I'm in violation because it's right to be payoff for nothingness as I shake the tree n get money so even to cancel I will pay penalty I don't recommend cell c they will leave u without a cent total ****
N nothing is done about the sales people not telling you everything's it's the client's fault
Cell C's replyOfficial
14 Nov 2022, 14:29Good day Morgan Govender,
We have requested priority in order to resolve the matter.
^MN
We have requested priority in order to resolve the matter.
^MN
Best regards,
Cell C's reply14 Nov 2022, 14:29
Official
Good day Morgan Govender,
We have requested priority in order to resolve the matter.
^MN
We have requested priority in order to resolve the matter.
^MN
Best regards,
MG
Morgan G's updateReviewer Update
14 Nov 2022, 14:32Thanks I'm awaiting response I sent an email to CustomerServices also please check
This penalties thing needs to be sorted thanks
This penalties thing needs to be sorted thanks
MG
Morgan G's update14 Nov 2022, 14:32
Reviewer Update
Thanks I'm awaiting response I sent an email to CustomerServices also please check
This penalties thing needs to be sorted thanks
This penalties thing needs to be sorted thanks
Cell C's replyOfficial
14 Nov 2022, 15:05This is noted.
Regards,
^TN
Regards,
^TN
Best regards,
Cell C's reply14 Nov 2022, 15:05
Official
This is noted.
Regards,
^TN
Regards,
^TN
Best regards,
Cell C's replyOfficial
14 Nov 2022, 20:39Hi Elsje
We acknowledge receipt of your complaint and we'll have it sorted.
Kindly provide an alternative contact number to reach you on via private reply.
^PN
We acknowledge receipt of your complaint and we'll have it sorted.
Kindly provide an alternative contact number to reach you on via private reply.
^PN
Best regards,
Cell C's reply14 Nov 2022, 20:39
Official
Hi Elsje
We acknowledge receipt of your complaint and we'll have it sorted.
Kindly provide an alternative contact number to reach you on via private reply.
^PN
We acknowledge receipt of your complaint and we'll have it sorted.
Kindly provide an alternative contact number to reach you on via private reply.
^PN
Best regards,