**** and ********** activity on my account

Cell C is over debiting my account ***. I keep phoning the person whom assisted with taking out the contract, but she also not doing anything about it.

Can anyone please assist by reporting this matter to higher authority. Cell C keep saying over usage. I am being ********** by Cell C. Their Customer service not up to standard. Cell C staff do not care about their customers.

I have been over billed and I have a capped contract, not open contract.

The capped contract is for R619.60 per month, but you have been debiting my account for R2 279.12.

• 01 Oct 2022 you debited me incorrectly R1 182.96 • 01 Nov 2022 you debited me correct for R619.60 • 01 Dec 2022 you debited me incorrectly R2 235.74 • 01 Jan 2023 you want to debit me incorrectly again for an amount of R2 279.16 for service not yet used. I do not have this kind of money to just give to Cell C. That is why I took out the cheapest/lowest capped package.

The person who sold this contract to me on 18/082022 is Michelle Naidoo ***) and I keep messaging her to correct this matter but she also ignoring me.