MC
Megan C
1 reviews | Active since Mar 2023
07 Oct 2024, 08:59
Same thing as usually. *********** people
Looks like this is a monthly thing now. Ive paid R540 on the 20th of September, and a debit ordee of R270 went of successfully. In total it adds up to R810. To my extreme surprise my line got suspended. This is getting ridiculous now!!!!!!
Helpful (0)
Replies (13)0
Replies (13)
Cell C's replyOfficial
07 Oct 2024, 09:42Dear Megan Chippett,
Thank you for bringing this to our attention, and we truly apologize for the inconvenience caused.
We understand how frustrating this must be and we'd like to investigate the matter urgently to ensure this issue is resolved.Please allow us to look into your account, and we will provide you with feedback as soon as possible.
Kind regards,
Cell C | NZ
Thank you for bringing this to our attention, and we truly apologize for the inconvenience caused.
We understand how frustrating this must be and we'd like to investigate the matter urgently to ensure this issue is resolved.Please allow us to look into your account, and we will provide you with feedback as soon as possible.
Kind regards,
Cell C | NZ
Best regards,
Cell C's reply07 Oct 2024, 09:42
Official
Dear Megan Chippett,
Thank you for bringing this to our attention, and we truly apologize for the inconvenience caused.
We understand how frustrating this must be and we'd like to investigate the matter urgently to ensure this issue is resolved.Please allow us to look into your account, and we will provide you with feedback as soon as possible.
Kind regards,
Cell C | NZ
Thank you for bringing this to our attention, and we truly apologize for the inconvenience caused.
We understand how frustrating this must be and we'd like to investigate the matter urgently to ensure this issue is resolved.Please allow us to look into your account, and we will provide you with feedback as soon as possible.
Kind regards,
Cell C | NZ
Best regards,
MC
Megan C's updateReviewer Update
07 Oct 2024, 11:26Please contact me after 3 since i am am educator amd can't take your calls
MC
Megan C's update07 Oct 2024, 11:26
Reviewer Update
Please contact me after 3 since i am am educator amd can't take your calls
Cell C's replyOfficial
07 Oct 2024, 12:04We have submitted your request to be contacted after 15H00.
Cell C | NZ
Cell C | NZ
Best regards,
Cell C's reply07 Oct 2024, 12:04
Official
We have submitted your request to be contacted after 15H00.
Cell C | NZ
Cell C | NZ
Best regards,
MC
Megan C's updateReviewer Update
18 Oct 2024, 10:09This issue is still not resolved please phone me asap
MC
Megan C's update18 Oct 2024, 10:09
Reviewer Update
This issue is still not resolved please phone me asap
Cell C's replyOfficial
18 Oct 2024, 10:26Dear Megan Chippett,
Please be advised that, according to our team’s feedback, the line cannot be activated due to the account being in arrears for the month of September.
Regards,
Cell C | CW
Please be advised that, according to our team’s feedback, the line cannot be activated due to the account being in arrears for the month of September.
Regards,
Cell C | CW
Best regards,
Cell C's reply18 Oct 2024, 10:26
Official
Dear Megan Chippett,
Please be advised that, according to our team’s feedback, the line cannot be activated due to the account being in arrears for the month of September.
Regards,
Cell C | CW
Please be advised that, according to our team’s feedback, the line cannot be activated due to the account being in arrears for the month of September.
Regards,
Cell C | CW
Best regards,
MC
Megan C's updateReviewer Update
18 Oct 2024, 10:32I've paid the outstanding amount????????
MC
Megan C's update18 Oct 2024, 10:32
Reviewer Update
I've paid the outstanding amount????????
Cell C's replyOfficial
18 Oct 2024, 10:36Please send us the proof of payment to *** so we can process it for payment allocation and reactivate your line.
Regards,
Cell C | CW
Regards,
Cell C | CW
Best regards,
Cell C's reply18 Oct 2024, 10:36
Official
Please send us the proof of payment to *** so we can process it for payment allocation and reactivate your line.
Regards,
Cell C | CW
Regards,
Cell C | CW
Best regards,
MC
Megan C's updateReviewer Update
18 Oct 2024, 10:51I did email it. You are fast to suspend a line but VERY slow to reactivate it
MC
Megan C's update18 Oct 2024, 10:51
Reviewer Update
I did email it. You are fast to suspend a line but VERY slow to reactivate it
Cell C's replyOfficial
18 Oct 2024, 11:00 Email received—thank you very much! We have sent it through for allocation and to resume your line.
Regards,
Cell C | CW
Regards,
Cell C | CW
Best regards,
Cell C's reply18 Oct 2024, 11:00
Official
Email received—thank you very much! We have sent it through for allocation and to resume your line.
Regards,
Cell C | CW
Regards,
Cell C | CW
Best regards,
MC
Megan C's updateReviewer Update
18 Oct 2024, 12:14Its been 2 hours still NOTHING
MC
Megan C's update18 Oct 2024, 12:14
Reviewer Update
Its been 2 hours still NOTHING
Cell C's replyOfficial
18 Oct 2024, 12:25We sincerely apologize for the inconvenience. We have escalated the matter, and you will be contacted shortly.
Thank you for your patience.
Regards,
Cell C | CW
Thank you for your patience.
Regards,
Cell C | CW
Best regards,
Cell C's reply18 Oct 2024, 12:25
Official
We sincerely apologize for the inconvenience. We have escalated the matter, and you will be contacted shortly.
Thank you for your patience.
Regards,
Cell C | CW
Thank you for your patience.
Regards,
Cell C | CW
Best regards,
MC
Megan C's updateReviewer Update
18 Oct 2024, 12:48Its always the se sorry for the inconvenience. Fix this mess ASAP please!!!!!
MC
Megan C's update18 Oct 2024, 12:48
Reviewer Update
Its always the se sorry for the inconvenience. Fix this mess ASAP please!!!!!
Cell C's replyOfficial
18 Oct 2024, 12:53Our Team will be in touch.
Regards,
Cell C | CW
Regards,
Cell C | CW
Best regards,
Cell C's reply18 Oct 2024, 12:53
Official
Our Team will be in touch.
Regards,
Cell C | CW
Regards,
Cell C | CW
Best regards,