WB
Wiekus B

1 reviews | Active since Sept 2016

30 Sept 2016, 13:51

SAME PHONE SAME BAD SERVICE

<p>Two weeks ago I wrote the below complaint regarding my phone that died after 10 ***s.</p> <p> </p> <p>Now the worst part is I got the same vphone back with the same scrath and stil does not connect to my wireles router at home.</p> <p> </p> <p>I realy don't know what to say any more.</p> <p> </p> <p>Buks</p> <p> </p> <p>Dear Cell C</p> <p>I received a Huawei P8 Lite phone with a Cell C contract on 21/08/2016.</p> <p>The phone died 10 days later and I took it back to Cell C The Glen and it was send in to the service centre on 03/09/2016.</p> <p>I was told on 13/09/16 that the phone would be replaced and went the same day to collect it.</p> <p>Now what I received back was a refurbished phone that had a scratch on the glass and could not connect to my wireless network at home.</p> <p>I took it back to the store and it was send back to the service centre.</p>

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Replies (2)
Cell C
Cell C's reply30 Sept 2016, 14:17
Official


Thank you for posting to us.

A follow up request has been sent and feedback will be provided. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,

WB
Wiekus B's update04 Oct 2016, 15:57
Reviewer Update

Cell C have not contacted me regarding this problem.