Sam Kunene Employee and Zodwo The supervisor call Time Between 1:10-1:16

<p><br />I called in regarding an sms I received concerning the suspension of my account ,<br /> <br />I was surprised because I didn't receive any notification from my bank regarding a debit order that had bounced , and I haven't received any queries regarding missed payments from my creditors but Cell C , initially I thought it was a system error sending an sms to the wrong client until my line was disconnected ,<br />When I asked Sam Kunene what could be the problem because I don't understand , and if indeed Cell C didn't receive the money why are they disconnecting my line because I made an arrangement for my account to be debited every month , Sam's response to me was "what was happening in South Africa on the 25th of December " at first I didn't get it and then she repeated the question I told her it was Christmas day and she exclaimed exactly , I realized she was being sarcastic , It got me exasperated and I requested to speak to her supervisor and I ended reciprocating telling her that I am not going to take what she is saying because it is Bulls*&t, <br />I don't think my response would have gotten to that if she was not trying to be smart with me , her sarcasm was genuinely upsetting , I decided to hang up because I did not want us to have a dialogue because already the situation was bad.</p> <p><br />Like that was not enough Sam kunene called me back and told me we were disconnected and she will transfer my call to the supervisor , she placed me on hold for over five minutes( Please see the picture below) and had a nice little chat concerning the encounter she had with me with her colleagues, in the background I heard people giggling that is when I heard that the supervisor's Name was Zodwa .<br />your employee was rude and I am not happy .</p>