Sales persons lack of professionalism

Dear Cell C Customer Service,

I am writing this review to bring to your attention my recent experience with one of your sales representatives. He had contacted me to renew my contract in a very sly manner, however I would rather cancel my existing contract with Cell C due to poor network performance and missed opportunities to deal with customers, all of which have caused significant inconvenience to my business operations. Unfortunately, the salesperson I spoke with did not understand my concerns or listen to my reasons for wanting to cancel.

Instead of addressing my concerns and providing a viable solution, the salesperson attempted to pull the wool over my eyes by suggesting that the issue may be due to an old sim card. However, I have the latest e-sim card, so this argument was completely unfounded.

Furthermore, the salesperson's poor attitude and lack of professionalism were apparent when he put the phone down on me in the middle of our conversation. This kind of behavior does not bolster customer confidence or trust in your company.

As a business owner, I rely on a reliable and consistent network to provide quality services to my customers. Unfortunately, Cell C has failed to deliver on its promises, and the salesperson's unprofessionalism has only compounded my frustration.

In conclusion, I am extremely disappointed with my experience with Cell C, and I hope that you will take the necessary steps to address these issues and improve the overall quality of your customer service. Time of call 14:06 onThursday 11 May. This notice according to your terms of service also constitute my written notice to cancel all contracts and convert all the numbers to prepaid numbers. There is also no need to phone and try and verify all sorts of personal details telephonically