DB
Dante B

1 reviews | Active since Jul 2015

31 Aug 2017, 20:23

Sales consultants didn't explain terms of the contract

I am utterly disgusted with the service I received from Cell C Empangeni. I took out a contract for a phone in July because there was a special going on. However what the sales people didn't explain to me is that there is going to a pro rata for the duration of the month and they put a 500MB data bundle on my account FOR NO APPARENT reason after i EXPLICITLY told them that I have wifi and want a fixed contract since I don't data.

This is the most sloppiest service I have received in a long time.

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Replies (1)
Cell C
Cell C's reply01 Sept 2017, 08:45
Official

Good morning Dante

We apologize for the unsatisfactory service and inconvenience caused. One of our consultants will contact you during the course of the day and assist.

Regards
Cell C | PN