Sale ***

I can't explain the service after I requested *** be removed off my profile and be replaced after applying for an additional line on my contract. Upon follow up I had been told that this request has been cancelled due to that I could not be reached.. I gave this lady my contact numbers and asked for *** to be removed and she did understand that...How now they couldn't reach me if I have my numbers with them and even have an email with them and even have a data contract that they could have sent me an sms on it? This service really stinks and I can't go thru the phoning of call centre again which we all know gets busy and you wait for more than 20mins and when u do get thru, some person doesn't even understand what u need and end up with no help. I would like Queen Ngwenya to contact me and offer apologies for failure to take instruction and making me wait for my phone and putting Cell C at risk of loosing one of it's clients. I would also like to be given an even better deal on the contract I had app**** for... Thanks