SR
Sean R
1 reviews | Active since Dec 2021
17 Dec 2021, 16:33
Sad...so SAD!!!!!!!!!
Absolutely disgusting service from Cell C, fibre down for 2 days, and no assistance on any of their technical support teams. Canceling my service with them. How does one give a negative star rating here
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
17 Dec 2021, 17:29Good day Sean
Thank you for contacting us.
We apologies for any inconvenience. Please provide us with your reference number so that we can follow up on this matter.
^NT
Thank you for contacting us.
We apologies for any inconvenience. Please provide us with your reference number so that we can follow up on this matter.
^NT
Best regards,
Cell C's reply17 Dec 2021, 17:29
Official
Good day Sean
Thank you for contacting us.
We apologies for any inconvenience. Please provide us with your reference number so that we can follow up on this matter.
^NT
Thank you for contacting us.
We apologies for any inconvenience. Please provide us with your reference number so that we can follow up on this matter.
^NT
Best regards,
SR
Sean R's updateReviewer Update
17 Dec 2021, 18:05Thank you for getting back to me,
I couldn't get a hold of anyone or get through to any of your technical contact numbers. When I got through to customer service, they couldn't transfer me to the fibre department. So I couldn't get a reference number.
Even emails to *** go unanswered.
Kind Regards
Sean
I couldn't get a hold of anyone or get through to any of your technical contact numbers. When I got through to customer service, they couldn't transfer me to the fibre department. So I couldn't get a reference number.
Even emails to *** go unanswered.
Kind Regards
Sean
SR
Sean R's update17 Dec 2021, 18:05
Reviewer Update
Thank you for getting back to me,
I couldn't get a hold of anyone or get through to any of your technical contact numbers. When I got through to customer service, they couldn't transfer me to the fibre department. So I couldn't get a reference number.
Even emails to *** go unanswered.
Kind Regards
Sean
I couldn't get a hold of anyone or get through to any of your technical contact numbers. When I got through to customer service, they couldn't transfer me to the fibre department. So I couldn't get a reference number.
Even emails to *** go unanswered.
Kind Regards
Sean
Cell C's replyOfficial
17 Dec 2021, 18:49Please send us your ID number via private message.
^SM
^SM
Best regards,
Cell C's reply17 Dec 2021, 18:49
Official
Please send us your ID number via private message.
^SM
^SM
Best regards,
SR
Sean R's updateReviewer Update
17 Dec 2021, 19:06My ID number is ***, my contact number is ***
SR
Sean R's update17 Dec 2021, 19:06
Reviewer Update
My ID number is ***, my contact number is ***
Cell C's replyOfficial
17 Dec 2021, 20:51Noted.
We'll be in touch.
^SM
We'll be in touch.
^SM
Best regards,
Cell C's reply17 Dec 2021, 20:51
Official
Noted.
We'll be in touch.
^SM
We'll be in touch.
^SM
Best regards,
SR
Sean R's updateReviewer Update
18 Dec 2021, 10:20I shall be waiting but not holding my breathe. This is a real inconvenience
SR
Sean R's update18 Dec 2021, 10:20
Reviewer Update
I shall be waiting but not holding my breathe. This is a real inconvenience