1 reviews | Active since Aug 2015
Sabotaging customers
I see Cell C is trying very hard to upset me. For the past 5 months they have been messing up my connection for no apparent reason. Firstly they blocked my internet 3G connection for 5 months. Trying to resolve this was futile until I wrote an e-mail to the Sunday Times and City Press editors. When they saw my e-mails to the media, it took them 30minutes to resolve my internet connection after spending 5 months sending me from pillar to post. <br> <br> A week ago they blocked my incoming calls and sms. I phoned them but they didn't resolve my problem. After 5 days my calls and sms were working again.<br> <br> For the past week they have blocked my outgoing sms. Everytime I reject the offer to upgrade they mess up my line by either blocking my calls, sms or internet. I can't wait the day my contract expires and part ways with this people. I have been with Cell C for the past 15years but lately their service, conniving and disgusting ways have left me disgusted with a big lump in my throat. I have often heard stories about Cell C always sabotaging your line if your contract is about to expire, to force you to take a new phone. I didn't believe that but now that it's happening to me I believe it.
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
