S7 edge not worth what I had to endure

On Friday 11 March 2016. I added a new line to my contract for the s7 edge.<br> <br> I found a flaw on the phone and requested a new one under the obf.<br> <br> I did not even leave the store as yet. I showed the Samsung marketing Tashen and he acknowledge the fault. And spoke to the consultant. Who agreed to do a swap out.<br> <br> The swap was stopped by the assistant manager. They made me and my kids wait in the store for an unreasonable time. So I left the phone docs and sim with them and requested it be cancelled.<br> <br> An hour and half later while at home. I got a call from the manager telling me that the people that manufacture the phone said there is nothing wrong.<br> <br> I was requested to come pick up the goods.<br> <br> On arrival, he handed the phone to me. I noticed that the sticker on the screen was tampered with and I showed him the defect again. But he could not see it. I requested a cancellation and he said that I signed the forms so I can't cancel.<br> <br> He then told me that once the store closes he will sort me out.<br> Later the assistant Manager came at me to hit with his fist. <br> <br> This is shortened events and there is more to it. <br>