KM
Kelley M
1 reviews | Active since Nov 2017
05 Sept 2025, 16:47
*******. ****s. STAY AWAY FROM CELL C
Once again. Impossible to give 0 stars. I had laid a complaint regarding a Cell C matter that was unresolved. The account was subsequently paid up and I was sent confirmation of this. I am now being harassed for more money and being told that this is owed and outstanding. Please advise how can you confirm account closure and paid up status and then come asking for more? Kelly Stubber is harassing me for monies that are not due.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
05 Sept 2025, 17:01Dear Kelley Middleditch,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the inconvenience and frustration caused by the communication regarding your account.
Please note that your query has been referred to our team to review your account and assist you accordingly. They will investigate the matter and ensure that any discrepancies are resolved.
We appreciate your patience while we work to provide clarity and a resolution. You will be contacted as soon as the review is complete.
Kind regards,
Cell C | TM
Thank you for reaching out and sharing your concerns. We sincerely apologize for the inconvenience and frustration caused by the communication regarding your account.
Please note that your query has been referred to our team to review your account and assist you accordingly. They will investigate the matter and ensure that any discrepancies are resolved.
We appreciate your patience while we work to provide clarity and a resolution. You will be contacted as soon as the review is complete.
Kind regards,
Cell C | TM
Cell C's reply05 Sept 2025, 17:01
Official
Dear Kelley Middleditch,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the inconvenience and frustration caused by the communication regarding your account.
Please note that your query has been referred to our team to review your account and assist you accordingly. They will investigate the matter and ensure that any discrepancies are resolved.
We appreciate your patience while we work to provide clarity and a resolution. You will be contacted as soon as the review is complete.
Kind regards,
Cell C | TM
Thank you for reaching out and sharing your concerns. We sincerely apologize for the inconvenience and frustration caused by the communication regarding your account.
Please note that your query has been referred to our team to review your account and assist you accordingly. They will investigate the matter and ensure that any discrepancies are resolved.
We appreciate your patience while we work to provide clarity and a resolution. You will be contacted as soon as the review is complete.
Kind regards,
Cell C | TM
KM
Kelley M's updateReviewer Update
11 Sept 2025, 08:36Good day Cell C
The matter is resolved amicably through Ntibi Phohlele. This woman needs a raise. She is the only reason I have any faith in your organisation. Ntibi, thank you for your help.
The matter is closed.
Kind regards,
The matter is resolved amicably through Ntibi Phohlele. This woman needs a raise. She is the only reason I have any faith in your organisation. Ntibi, thank you for your help.
The matter is closed.
Kind regards,
KM
Kelley M's update11 Sept 2025, 08:36
Reviewer Update
Good day Cell C
The matter is resolved amicably through Ntibi Phohlele. This woman needs a raise. She is the only reason I have any faith in your organisation. Ntibi, thank you for your help.
The matter is closed.
Kind regards,
The matter is resolved amicably through Ntibi Phohlele. This woman needs a raise. She is the only reason I have any faith in your organisation. Ntibi, thank you for your help.
The matter is closed.
Kind regards,
Cell C's replyOfficial
11 Sept 2025, 08:48Good day Kelley M,
Thank you for confirming that the matter has been resolved. We truly appreciate your feedback and will be sure to pass your kind words along to Ntibi and the team. We’re delighted she was able to restore your confidence in our service.
Kind regards,
Cell C | CM
Thank you for confirming that the matter has been resolved. We truly appreciate your feedback and will be sure to pass your kind words along to Ntibi and the team. We’re delighted she was able to restore your confidence in our service.
Kind regards,
Cell C | CM
Cell C's reply11 Sept 2025, 08:48
Official
Good day Kelley M,
Thank you for confirming that the matter has been resolved. We truly appreciate your feedback and will be sure to pass your kind words along to Ntibi and the team. We’re delighted she was able to restore your confidence in our service.
Kind regards,
Cell C | CM
Thank you for confirming that the matter has been resolved. We truly appreciate your feedback and will be sure to pass your kind words along to Ntibi and the team. We’re delighted she was able to restore your confidence in our service.
Kind regards,
Cell C | CM