lJ
liezel J
1 reviews | Active since Mar 2013
09 Mar 2026, 17:18
****s
Why is nobody getting back to me on my previous open case! The service with you just goes from bad to worse and I'm at my wits end with you already! Please address my migration billing issue, you charged me a migration fee and I was advised on the 3rd of February via recorded call by a team leader Mbali that I wouldnt be charged more and that a credit will be app**** this has not happened!!!!! I am NOT paying this migration fee!!
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
09 Mar 2026, 17:39Dear Liezel Jaftha,
Thank you for bringing this to our attention.
We sincerely apologize for the frustration you’ve experienced regarding your migration billing issue. This is not the level of service we aim to provide. Please be assured that one of our consultants will be contacting you shortly to review your case and work towards a resolution.
We appreciate your patience as we address this matter.
Regards,
Cell C | GN
Thank you for bringing this to our attention.
We sincerely apologize for the frustration you’ve experienced regarding your migration billing issue. This is not the level of service we aim to provide. Please be assured that one of our consultants will be contacting you shortly to review your case and work towards a resolution.
We appreciate your patience as we address this matter.
Regards,
Cell C | GN
Cell C's reply09 Mar 2026, 17:39
Official
Dear Liezel Jaftha,
Thank you for bringing this to our attention.
We sincerely apologize for the frustration you’ve experienced regarding your migration billing issue. This is not the level of service we aim to provide. Please be assured that one of our consultants will be contacting you shortly to review your case and work towards a resolution.
We appreciate your patience as we address this matter.
Regards,
Cell C | GN
Thank you for bringing this to our attention.
We sincerely apologize for the frustration you’ve experienced regarding your migration billing issue. This is not the level of service we aim to provide. Please be assured that one of our consultants will be contacting you shortly to review your case and work towards a resolution.
We appreciate your patience as we address this matter.
Regards,
Cell C | GN
lJ
liezel J's updateReviewer Update
09 Mar 2026, 18:18I sincerely hope that this gets sorted
lJ
liezel J's update09 Mar 2026, 18:18
Reviewer Update
I sincerely hope that this gets sorted
Cell C's replyOfficial
09 Mar 2026, 18:26We understand your concern. Rest assured, one of our consultants will be in contact with you to assist further and work towards resolving the matter.
Regards,
Cell C | GN
Regards,
Cell C | GN
Cell C's reply09 Mar 2026, 18:26
Official
We understand your concern. Rest assured, one of our consultants will be in contact with you to assist further and work towards resolving the matter.
Regards,
Cell C | GN
Regards,
Cell C | GN
lJ
liezel J's updateReviewer Update
12 Mar 2026, 08:37Johnny was supposed to give me a call back yesterday, can you please advise?
lJ
liezel J's update12 Mar 2026, 08:37
Reviewer Update
Johnny was supposed to give me a call back yesterday, can you please advise?
lJ
liezel J's updateReviewer Update
12 Mar 2026, 09:08Thank you
lJ
liezel J's update12 Mar 2026, 09:08
Reviewer Update
Thank you