****s.

4 months ago CellC gave us an upgrade on 3 of our lines, the lady state that there is no phones available so we must wait till month end for that phone to be in stock. So the month passed and we phone in to confirm is the handsets on its way, just to find out, there was no upgrade done. After numerous calls and frustration, they found out that we did get an upgrade but on a data package. So they have upgraded us on a package we don't want. So the lady confirmed to us over the phone and email that we must make a 3 month clear payment via debit order, hecause we were on manual payment, then we can upgrade to a handset. They even listened to all the telephone conversations we have had tonsort it out and even apologized for the inconvenience. Guess what happened 3 months later. Yip Cell c told me that we can't upgrade to a handset because the system shows an error and we must wait for another 9 months. I knew this would come. So please. If you want to struggle, get yourself an contract at cellc. You'll enjoy it. When I went through all my emails about this whole dilemma 3 months ago, I got even an orher surprise, all my emails are there, spam everything, except al the cellc emails and conversations. I find that a bit odd. But luckily, luckily I've screen captured it. Strange things happens in this country. So I'm off tomorrow to cancel ky contracts at cell c and move on.