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Duane M

1 reviews | Active since Feb 2021

03 Feb 2021, 18:22

Ruubish service

Paid my contract. Sent proof of payment. 3 days. Now and my sim is still not reactivated. This is why cell C has gone down the drain. No one knows what's going on. Can't wait for my contract to end and move over to a new sp.

0
Replies (4)
Cell C
Cell C's reply03 Feb 2021, 23:10
Official
Good day Duane

Thank you for getting in touch with us. 

We would like to assist to have your line reactivated. 

Please forward your proof of payment to *** so we can get your payment allocated. 

^YM 

Best regards,

DM
Duane M's update03 Feb 2021, 23:21
Reviewer Update
I've emailed my proof of payment probably 10 times already. I'm tired of this now. Please have my line activated by morning or this will be taken further.

Regards.
DM
Duane M's update04 Feb 2021, 08:23
Reviewer Update
I don't have another number to be contacted on as I'm on the road and the only number I have has been disconnected by you. It's been 4 days now since payment and my sim is still not reactivated. This is becoming very annoying. I don't see what the issue is. You have received payment why is my services not reconnected?????
DM
Duane M's update04 Feb 2021, 09:59
Reviewer Update
Cell C have responded.
Sim card permanently deactivated. 
No reason no excuse no warning. 
I must now pay for a new sim card and pay to do a sim swap because cell C found it right to deactivate my sim. Well I guess I will be terminating my contract with cell C with out warning and won't be making any payments. More than happy to go the legal route. Discusting service and major incompetence. No wonder cell C is going down hill.