JM
Jacqui M
1 reviews | Active since Sept 2014
21 Oct 2021, 09:48
RUDEST CLIENT SERVICE FROM CELL C
I had the worst experience from the CELL C call center this morning. On my 4th consultant who is by the name Nontobeko, she was the most RUDEST consultant.
I have been with CELL C for more than 10 years and I had never had this type of stinking attitude. You can check the recording , on 21 October at around about 09:05.
Yes , the first 3 consultant tried their best, but no attitude, they were nice.
I asked her to apologies for her rudeness. She flatly refused saying that she was not going to do that as she felt that she was not rude.
Thank you to Beauty who resolved our issue, who is your technician.
Helpful (0)
Replies (1)0
Replies (1)Cell C's replyOfficial
21 Oct 2021, 10:12Hi Jacqui
Thank you for reaching out .
We apologize for the service received from our call center , our staff is trained better than that we will look into the matter.
We will make sure Beauty receives your word of thanks.
^NH
Thank you for reaching out .
We apologize for the service received from our call center , our staff is trained better than that we will look into the matter.
We will make sure Beauty receives your word of thanks.
^NH
Cell C's reply21 Oct 2021, 10:12
Official
Hi Jacqui
Thank you for reaching out .
We apologize for the service received from our call center , our staff is trained better than that we will look into the matter.
We will make sure Beauty receives your word of thanks.
^NH
Thank you for reaching out .
We apologize for the service received from our call center , our staff is trained better than that we will look into the matter.
We will make sure Beauty receives your word of thanks.
^NH
