tM
thembi M

1 reviews | Active since Feb 2014

23 Nov 2016, 19:21

rudest Branch mananger

<p>i had an issue understanding why cellc has handed me over to their legal team so i called that legal departmnet to which i was told if im sure i do not owe anything i should go to cellc branch to get the settlement letter, upon getting to the boulders store i was assisted by Elvies the manager of the store. he told me that i must pay no explanation why. i asked him to call the service provider of cellc 140 and he told me point blank that he will not call them and i must deal with it. i left the shop still not understanding why im told to pay for something that i know i settled and asked for my contract to be cancelled , which the cell c call centre confirmed it was done.</p>

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Replies (1)
Cell C
Cell C's reply24 Nov 2016, 07:07
Official

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards

Cell C | PN