Rude Twitter Team & Cellphone disconnected

I do not know what is more shocking- The Appalling Customer Service which I received or the overall experience.

The whole SM Team needs training - no ettiquette or decorum when it comes to handling clients and it is for this alone that I will never take out any product with this provider and I beg of you not to as well. Bly ver van die company af. If you ever have a problem you are going to be treated like n vuil skoplaap.

The Twitter SM refuses to give me contact details of someone that I can escalate to - telling me I need to call the call centre - well sorry neither I nor my Attorney have time for that and I need a person of contact who holds authority.

A number that I use everyday - literally every calendar day got disconnected and they telling me its because I did not recharge for 3 months ? Well Duh CellC, We are living in the 21st century not the stone ages. My devices are always connected to Data. I have 2 applications which make virtual calls and this is now what I use while using this number everyday.

so basically you are forcing me as a customer to buy your products during this period against my own will and if I don't as the customer I get punished for it ?

I wanted to handle this in a civil manner but the twitter team really pushed me up the wrong way and I am now livid and when I am livid the gloves are off and this is something I will definitely making time for.

They deserve a -1000/10 - Do not do it ever no matter how tempted you are stay away from this bunch - worse!!!