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Nhlanhla N

1 reviews | Active since May 2015

12 Jan 2018, 18:42

Rude Team Leader

Aichah Nulocwe/ Veronica & Chantelle would not assist in resolving my billing enquiry even after giving the details they required. She is rude for a Team Leader and speakers over me when im making a point, how then is going to resolve my enquiry. Can someone else call me for a reaolution to the matter please... the Cap for the Contract is being exceeded monthly with no Valdo explanation. Price have increased from agreed monthly debit with no valid explanation... I still have a bad taste on my mouth Just thinking about Aichah service. Sies for a team leader you Black s****s man. Come see me in action as a team leader you could learn a thing about customer service. Nxa

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Replies (3)
Cell C
Cell C's reply13 Jan 2018, 07:05
Official

We apologise for the frustrations you have experienced. Our team will be in touch to assist. Do expect a call.

Regards

Cell C | DA

Cell C
Cell C's reply15 Jan 2018, 09:10
Official

Moses contacted you and is attending to your query. Please expect further communication soon.

Regards

Cell C | DA

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Nhlanhla N's update15 Jan 2018, 21:01
Reviewer Update
Evening Moses. I trust you well and are making progress with your investigation. I'll await your feedback then. Nhlanhla