RUDE STAFF

I received a call from a gentleman from Cell C. When I informed him that I am at work and can not attend to this call, he sarcastically told me that it is my problem then if I don't know with how much my bill is going to increase. He then put the phone down in my ear.

It is quite shocking that they do not inform you in writing of any billing increases, instead they get rude staff to call you.

Any billing increases should be done in writing at all times, is my opinion.