ME
Marcel E
1 reviews | Active since May 2015
23 May 2015, 10:42
RUDE SERVICE
I went to the store in Tyger Valley shopping centre to find out about their new contract buy-out. The lady that helped me didn't know everything about it. A lady stood next to her and just gave me a very rude response about my enquiry, not even looking at me while talking to me.<br> If that is the type of customer service I am going to get from them, they can forget about it.
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Cell C's replyOfficial
23 May 2015, 11:14Hello Marcellus8,
Thank you for notifying us of the above. We really not impressed to learn about this and will be taking it up with the store manager.
This is not the norm or standard service we want for our potential customers. Sincere apologies for the unsatisfactory service.
One of our team members will contact you and assist accordingly with this matter.
Regards
Cell C | PN
Thank you for notifying us of the above. We really not impressed to learn about this and will be taking it up with the store manager.
This is not the norm or standard service we want for our potential customers. Sincere apologies for the unsatisfactory service.
One of our team members will contact you and assist accordingly with this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply23 May 2015, 11:14
Official
Hello Marcellus8,
Thank you for notifying us of the above. We really not impressed to learn about this and will be taking it up with the store manager.
This is not the norm or standard service we want for our potential customers. Sincere apologies for the unsatisfactory service.
One of our team members will contact you and assist accordingly with this matter.
Regards
Cell C | PN
Thank you for notifying us of the above. We really not impressed to learn about this and will be taking it up with the store manager.
This is not the norm or standard service we want for our potential customers. Sincere apologies for the unsatisfactory service.
One of our team members will contact you and assist accordingly with this matter.
Regards
Cell C | PN
Best regards,