SP
Sana P

1 reviews | Active since Jul 2011

06 Mar 2019, 15:02

Rude sales department

Yoh Cell C. Who do you employ in you sales department. I received the RUDEST call from some women now. And this was to SELL me something. Imagine if I actually sign up and have a problem. What treatment will I receive. Basically she called from the fibre department. I gave her a chance to introduce herself and she explained the call is recorded. I then told her that I signed up this morning with mweb so she says "so are you interested or not?" And i said no. And she said "so why don't you just say so." And thats when i said "wow you are rude." And hung up. Sort yourselves out. You're a dying company.

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Replies (2)
Cell C
Cell C's reply06 Mar 2019, 15:54
Official
Thank you for notifying us of the above.
 
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
 
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the poor service you have experienced.
 
Regards
Cell C | PN 

SP
Sana P's update12 Mar 2019, 11:39
Reviewer Update
Not sure how to change this rating. Thanks for the call