ZP
Zandri P

1 reviews | Active since Feb 2016

10 Dec 2019, 12:32

Rude person putting the phone down in my ear!

I phoned the customer call center to pay my account up to date, the rude person asked me security questions, and the conversation went as follows " your answers are wrong, goodbye" and then puts the phone down.

Where in your life do you treat paying customers this way???? My contract is ending soon and I will NOT get another contract from you. Your service is disgusting to say the least. I probably won't even get a reply, because why should you bother? You couldn't care less about your customers. DISGRACE!

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Replies (1)
Cell C
Cell C's reply10 Dec 2019, 13:06
Official
Hi Zandri 

Thank you very much for accepting our call and awarding us the opportunity to assist. 

We can confirm that your lines have been reactivated.

^MM