1 reviews | Active since Aug 2014
Rude person called
NO stars - BAD SERVICE - got a call on ********** 767 today from a unknown lady calling from ********** 141 today with a very very bad attitude. she told my husband who answered the phone that if he does not give the message it will be his problem to deal with. as you say all calls are recorded listen to the call and i want an apology to my and husband from this person who last called. or i will take further steps if you dont like your job resign there are people who are willing to work with very good customer service you are giving cell c a bad name. you should be fired for being *********** and putting the company at risk because this is going viral my dear. and cell c will have to deal with it!!! never in my life am i gonna accept your attitude towards the customer. please cancel my service I AM DONE WITH CELL C!!!! All i wanted was for them to rectify their mistake on my credit profile. and this is what i get well its going to the ombudsman then i will get my profile sorted and you sorted.
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Best regards,
Mpho contacted you and apologized for the poor service. He advised that he will listen to the call recording and provide feedback.
Regards
Cell C | PN
Best regards,
Mpho contacted you and apologized for the poor service. He advised that he will listen to the call recording and provide feedback.
Regards
Cell C | PN
Best regards,
Mpho confirmed that he has assisted you with this matter and we trust that an amicable resolution prevailed.
Regards
Cell C | PN
Best regards,
Mpho confirmed that he has assisted you with this matter and we trust that an amicable resolution prevailed.
Regards
Cell C | PN
Best regards,
We will get someone to assist.
Regards
Cell C | PN
Best regards,
We will get someone to assist.
Regards
Cell C | PN
Best regards,
