Rude Manageress at Cell C North Gate

Never ever have I been ignored and treated like that by the Manager of the store. You don't just take someone's phone and then walk away, and then pass it to the next person and they disappear for another half an hour. When I asked what was going on and why I was ignored, I got such a rude response and horrible look. When I asked her to tell me please without an attitude, I was told \if I give you attitude you will know about it". I had a two week old phone which died and wouldn't come on. After two hours of my Saturday morning in the North Gate shop"