SR
Shego R
1 reviews | Active since Jan 2017
31 Jul 2018, 20:22
Rude lady?
I went to cell c midrand today and the lady by the name of Emily she was so rude she is not customer driven she was not polite at all she undermines customers, I am so not going back there. I'm really disappointed
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Replies (3)0
Replies (3)
Cell C's replyOfficial
01 Aug 2018, 08:56Good morning Shego
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the store representative did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the store manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply01 Aug 2018, 08:56
Official
Good morning Shego
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the store representative did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the store manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
02 Aug 2018, 07:57As per communication, Lungile will contact the account holder for security purposes.
Regards
Cell C | PN
Best regards,
Cell C's reply02 Aug 2018, 07:57
Official
As per communication, Lungile will contact the account holder for security purposes.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
02 Aug 2018, 08:51Lungile has been trying to get hold of the account holder with no success.
Regards
Cell C | PN
Best regards,
Cell C's reply02 Aug 2018, 08:51
Official
Lungile has been trying to get hold of the account holder with no success.
Regards
Cell C | PN
Best regards,