BS
Bakang S

1 reviews | Active since Sept 2021

16 Dec 2024, 13:32

Rude Escalation division agent in CellC

Upgraded my contract in May 2024, now I am being contacted by Brooks and luyt attorneys daily for collection of Cell C money. CellC Escalation division called me instead of solving my matter, they say there is no such on their system and dropped the call.

0
Replies (1)
Cell C
Cell C's reply16 Dec 2024, 14:48
Official
Dear Bakang Seakeco

Thank you for contacting Cell C. We regret to hear about the difficulties you are experiencing with the collection process and the interactions with our Escalation Division. We understand your frustration and are committed to addressing your concerns as quickly as possible.

We will contact you shortly. 

Regards
Cell C | NT