MT
Mlungisi T
1 reviews | Active since Mar 2014
30 Nov 2015, 14:48
Rude,DISGUSTING ATTITUDE and no customer service
What a bad service and lack of customer service from the lady Thuli Mkhize who is in the Contract department. This is so annoying and disappointing from someone who represent a company as big as Cell C.<br> I just wanda how does the company keeps someone who lacks basics customer skills. What must i do if have a query but cant get any help from sales consultant? <br> This ladies attitude stinks and very disrespectful
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Cell C's replyOfficial
30 Nov 2015, 15:24Hello mthusi,
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Cell C's reply30 Nov 2015, 15:24
Official
Hello mthusi,
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN