Rude customer care operators

Item: Cell C
Rating: 1
Author: Tendani T

Cellc was billing me for a product I didn't have Its been a month now and no refund was made when I call customer care they hang up on me. I am very disappointed.

Helpful (0)

Replies (3)

Cell C's replyOfficial

25 Aug 2023, 12:27

Dear Tendani tshisikule,  Thank you for contacting Cell C regarding your Cell C account.

Please receive our apologies for the unpleasant experience received thus far,

kindly afford us the opportunity to assist with the account query, please provide us with your Cell C number and any references you may have.  Regards
^MN

Cell C's reply25 Aug 2023, 12:27

Official

Tendani T's updateReviewer Update

02 Sept 2023, 12:49

Thank you very much for resolving my issue, trully appreciated. 👌🏾

Tendani T's update02 Sept 2023, 12:49

Reviewer Update

Thank you very much for resolving my issue, trully appreciated. 👌🏾

Cell C's replyOfficial

02 Sept 2023, 13:16

Dear Tendani tshisikule

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Have a great weekend.

Regards
^NT

Cell C's reply02 Sept 2023, 13:16

Official

Dear Tendani tshisikule

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Have a great weekend.

Regards
^NT