rude consultants & terrible service

my account was suspended & as alwayas they blame my bank it happened in March on FNB acc now ive moved all my debits to Capitec & it happened again in Sep i was told i did not have funds in my account, sent my statement as proof no one got back to me & i ended up doing an EFT into cell C account i was told to send POP to ********** sent POP @ 07:25 and until this time my acc is still suspended.

around 11 i called & spoke to a lady by the name of Thandiwe who was etremely rude she said my account will be activated after 48hours because they did not received my POP, asked to speak to a supervisor then she kept me on hold for about 12.13sec

since i upgraded my account last year i have been getting nothing but horrible service from cell C, my 1st year experience was cool but after the upgrade its terrible cannot wait for this contract to end & i'm never upgrading.

maybe i ought to pay up this contract please advise how much as no one @ your contact centre is helpful.