Rude Consultants

I have been unable to use my Whatsapp bundle over the past week. I spent an hour in cell C last weekend. They were able to fix the problem three hours after I left the shop (this was 7/7/2018). However Monday (9/7/2018) my whatsapp bundle was failing again and I had to continuously use normal data. Today (11/07/2018) I went in store again to ask them to do what they did on Saturday. First, I stood waiting for 10 minutes while on consultant helped another customer and the other was playing on her phone. The one on her phone left to the bathroom and another consultant came out from the back of the store. She had so much attitude and spoke to me as if I was stupid. The more I told her the problem is not on my phone and is with the network, the more she fiddled with my settings. I told her multiple times what was done on Saturday and she ignored me and continued fiddling with MY phone. I told her I don't have time to stand here as I need to go back to work. She told me I should come back in store another time then. After this I will definitely be changing networks.