MT
Mathapelo T
1 reviews | Active since Jun 2016
24 Jun 2021, 10:36
Rude consultant
I just spoke to a very rude consultant at CellC retentions by the name Kiba. He was very rude. Please get the recording. My number is ***
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
24 Jun 2021, 11:39Good day Mathapelo
Thank you for bringing this to our attention.
This is definitely not the norm with our staff and we apologize for the unpleasant customer experience.
Is there perhaps something we can assist with?
^YM
Thank you for bringing this to our attention.
This is definitely not the norm with our staff and we apologize for the unpleasant customer experience.
Is there perhaps something we can assist with?
^YM
Cell C's reply24 Jun 2021, 11:39
Official
Good day Mathapelo
Thank you for bringing this to our attention.
This is definitely not the norm with our staff and we apologize for the unpleasant customer experience.
Is there perhaps something we can assist with?
^YM
Thank you for bringing this to our attention.
This is definitely not the norm with our staff and we apologize for the unpleasant customer experience.
Is there perhaps something we can assist with?
^YM
MT
Mathapelo T's updateReviewer Update
24 Jun 2021, 12:28I need feedback that this Agent was dealt with as the other two were by far professional. Kiba is rude and I'm sure he does this with other customers.
MT
Mathapelo T's update24 Jun 2021, 12:28
Reviewer Update
I need feedback that this Agent was dealt with as the other two were by far professional. Kiba is rude and I'm sure he does this with other customers.
Cell C's replyOfficial
24 Jun 2021, 13:11We will escalate the matter to the superior.
^YM
^YM
Cell C's reply24 Jun 2021, 13:11
Official
We will escalate the matter to the superior.
^YM
^YM
MT
Mathapelo T's updateReviewer Update
24 Jun 2021, 15:48Thanks. That superior can even listen to all my recordings of today. ***
MT
Mathapelo T's update24 Jun 2021, 15:48
Reviewer Update
Thanks. That superior can even listen to all my recordings of today. ***