MT
Mpho T

1 reviews | Active since Nov 2018

28 Nov 2018, 12:52

Rude consultant

I got a call from a cell C consultant offering me a wifi router or a cellphone and when i responded that im not interested she started insulting me. The number is + ********** 5. This person is very rude.

0
Replies (3)
Cell C
Cell C's reply28 Nov 2018, 13:08
Official
Good afternoon Mpho

It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
 
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
 
Regards
Cell C | PN 

Best regards,

MT
Mpho T's update28 Nov 2018, 14:09
Reviewer Update
I appreciate that this will be rectified and apology accepted. Thank you for attending to this matter.
Cell C
Cell C's reply28 Nov 2018, 15:53
Official
You're welcome and thank you for notifying us.

Have a great evening.

Regards
Cell C | PN

Best regards,