DZ
David Z
1 reviews | Active since Apr 2019
23 Apr 2019, 13:16
Rude cell c operators
I have a cellphone contract with them which ended on the 19/04/2019, i have been calling them since the beginning of April about my options to upgrade but their operators send me fron one depssrtment to another, the last lady i spoke to ( they dont mention their names when answering the calls) kept me hanging when i asksed if is possible to cancell the contract, my worry is that the be debiting my account while tho contranct has expired.
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Cell C's replyOfficial
23 Apr 2019, 13:25Thank you for notifying us of the above.
This is not the norm or standard of service we want we want for our customers. We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist.
Regards
Cell C | PN
This is not the norm or standard of service we want we want for our customers. We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist.
Regards
Cell C | PN
Best regards,
Cell C's reply23 Apr 2019, 13:25
Official
Thank you for notifying us of the above.
This is not the norm or standard of service we want we want for our customers. We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist.
Regards
Cell C | PN
This is not the norm or standard of service we want we want for our customers. We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist.
Regards
Cell C | PN
Best regards,