MBm
Madeleine Basson madeleine.basson

1 reviews | Active since Sept 2021

04 Oct 2021, 20:42

Rude call centre agents

Extremely poor customer service. Rude agents. Unwilling to assist customers. Responding with "this conversation is over " and then terminates the call.

0
Replies (1)
Cell C
Cell C's reply04 Oct 2021, 21:03
Official
Hi Madeleine

Thank you for getting in touch  with us.

We have received your review regarding the service you have experienced from our Customer Care line. Please accept our apologies for the service you have endured from us.

We would like to look at this matter and correct it. Please send us details of your call. The time of call, the number you contacted us with and the nature of your query via private reply.

^NZ