Rude Call Centre Agent

<p>I just had a call from a Cell C call centre agent called Anton. He tried to sell me the Panic button activation. When I declined, he insisted on telling me on how I will save thousands if my geyser burst (?). When I informed him I have insurance he raised his voice and in a condecending manner "helloooo... your premiums will go up". When I told him he is rude and didn't appreciate his tone, he rudely cut me off while I was still speaking by saying "bye" and ending the call. This is terrible service. Cell C, you need to train your staff to be polite and take no for an answer instead of insisting taking on additional packages. A "no" means "no", they don't need to be rude or disrespectful if they din't get their "sale". This is unacceptable, being a customer for 15 years and having two very expensive contracts with Cell C already.</p>