1 reviews | Active since Jan 2012
I just got a call from Cell C offering me more data and a router for a few hundred rand a month. I explained that I had enough data and would not need their offer, the agent put the phone down in my ear. There not many things that get my back up to this degree, but not having the decency to say goodbye is one of them. You are a call center trying to generate revenue and that is how you behave? What makes you think that this attitude is going to make me even remotely consider the next offer hat comes along from Cell C? Disgusting behavior!
Firstly we would like to apologies for the inconvenience caused due to the poor customer service received.
We have escalated your query to our call centre management team for the calls to be listened too and assessed, what happened is totally unacceptable and we assure you that further training and coaching will provided to the Call Centre agent involved.
We do apologies for the inconvenience caused.
Regards
Cell C | DA
Best regards,
Firstly we would like to apologies for the inconvenience caused due to the poor customer service received.
We have escalated your query to our call centre management team for the calls to be listened too and assessed, what happened is totally unacceptable and we assure you that further training and coaching will provided to the Call Centre agent involved.
We do apologies for the inconvenience caused.
Regards
Cell C | DA
Best regards,
Moses has contacted you and the matter has been addressed.
Regards
Cell C | DA
Best regards,
Moses has contacted you and the matter has been addressed.
Regards
Cell C | DA
Best regards,
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